Business Development Lead, Education & Workforce Markets
WorldQuant Learning (WQL) is an early-stage education technology (EdTech) company focused on scaling access to high-quality, future-ready education worldwide. Skill Labs is the first product in the WQL portfolio, offering a virtual lab platform for technical and data science education, purpose-built for instructors who want full control over their content, and a modern way to teach it. Skill Labs offers a comprehensive platform for hands-on, project based learning across data science, business analytics, and related fields.
The Head of Customer Experience will directly lead and support the WorldQuant Learning (WQL) customer success lifecycle. This role spans pre-sale demos and trials, onboarding, ongoing success, and first-line support, with a strong emphasis on building repeatable processes and documentation from scratch. Finally, this position will have the opportunity to be part of a starting team bringing a new product to market and have immediate impact.